Information

• Tenancy agreement
  As a tenant of vb&t, you have a tenancy agreement for your accommodation. Below is a link to more detailed information about the tenancy agreement. You can also read how to terminate the tenancy agreement and when you have to have changes made.
  Click here for the detailed information.
  
• General provisions of tenancy agreement for residential premises
  These are the prevailing standard General Provisions of Tenancy Agreement for Residential Premises, Dutch Real Estate Council (ROZ) model, adopted on 31 July 2003.
  Click here for the general provisions. 
• Termination of tenancy
  What do you need to do if you want to terminate the tenancy and how should your residential accommodation be handed over?
  Click here for a more detailed explanation of termination of tenancy and/or handover. 

• Rent increase
  The owner of your residential accommodation can theoretically increase the rent every year.
  Click here for a brief explanation.

• Moving house tips
  Are you moving house? We have drawn up a comprehensive list of handy moving house tips.
  Click here for moving house tips.

• Minor Repairs Decree
  Minor repairs to your residential accommodation will be carried out in accordance with the Minor Repairs Decree, in accordance with Section 240 of Book 7 of the Dutch Civil Code.
  Click here for the decree. 

• Maintenance of central heating
  What should you know about the use and maintenance of your central heating?
  Click here for more information.
• Maintenance ABC
  A handy alphabetical list with headwords telling you who is responsible for which repair, listed by section.
  Click here for the list of headwords..

• vb&t General Terms and Conditions
  Would you like to look at the vb&t general terms and conditions concerning an order to supply of products and/or services (vb&t-avor-2009)?
  Click here for the general terms and conditions.

Detailed information about the service charges can be found in the answers to the most frequently asked questions.

Click here for the information.

• Fire safety
  What can you do to prevent fire and what should you do in case of fire?
  Click here for a list of recommendations and tips.
• Legionella
  How can you prevent legionella?
  Click here for important instructions.
• Preventing vandalism and burglaries
  What can you do to prevent vandalism and burglaries?
  Click here for tips and recommendations.
• Prevent problems of damp
  Information and practical tips to prevent problems of damp in your home.
  Click here for information.

• Rookmelders vanaf 1 juli 2022 verplicht
  Met de aankomende wetswijziging wordt het verplicht om alle woningen van rookmelders te voorzien in de vluchtroutes om het aantal slachtoffers bij woningbranden te verminderen. Wat houdt deze nieuwe wet- en regelgeving in de praktijk in? Aan welke eisen moeten rookmelders voldoen? En in welke ruimtes moeten ze straks geplaatst worden?
  Click here for more information.

• Are you considering having alterations made to your accommodation? Take a thorough look through our extensive guidelines.
  Alterations to accommodation form.

The payments department records all payments. This department will also remind you if we have not received your payment in good time. If you have any questions about your payments, please contact the payments department ["Betalingen"].

You can reach us:

• via de app
• telefonisch: op werkdagen tussen 8.30 uur en 12.30 uur: 088-545 46 66.